New Supplier

Learn about our policies and practices when establishing new supply management partnerships.

  1. 1. Policies

    CBC/Radio-Canada strongly encourages prospective suppliers to review our corporate Procurement policy, the purpose of which is to ensure that the Corporation receives the best value for the goods and services required for our operations, and that these goods and services are purchased through open, fair, transparent, consistent, cost effective and cost efficient procurement procedures.

    Potential suppliers are also encouraged to review our transparency and accountability obligations as a Crown corporation, as stated under Canada’s Access to Information Act and Privacy Act, which has direct implications for all of our valued suppliers.

    For your information, all additional CBC/Radio-Canada Acts and Policies are available here.

  2. 2. Terms and Conditions for Procurement of Goods and Services

    CBC/Radio-Canada’s Terms and Conditions (T&Cs) apply to all of our contracts with suppliers, establishing the expected working relationship between our two (or more) parties. Any purchase is conditional upon the supplier's acceptance of these T&Cs.

    The information contained in this website is for general information purposes only. The information is provided by CBC/Radio-Canada and while we endeavour to keep the information up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, contained on the website for any purpose. For greater certainty and without limiting the generality of the foregoing, it is your responsibility to read carefully and follow all the instructions that are contained in our tender documents.

    Please note that no terms contained in any supplier invoice, delivery note, contract, or other supplier-issued document will be considered valid unless first reviewed by our Legal Department and subsequently confirmed in writing by CBC/Radio-Canada.

    T&Cs with CBC/Radio-Canada may apply through the following:

    1. Purchase Orders (PO)
    • Purchase Orders are issued for goods valued at less than $500,000 and for services valued at less than $50,000.

    Note: CBC/Radio-Canada, at its sole discretion, may require a Goods and Services Agreements (GSA) for goods, services, or goods and services that fall within these thresholds.

    1. Goods and Services Agreements (GSA), Supply Arrangements (SA), and Letters of Standing Offer (LSO)
    • A GSA or a LSO is required for goods where the value of the goods, for the term of the agreement, is $500,000 and greater.
    • A GSA or a SA is required for services where the value of the services, for the term of the agreement, is $50,000 and greater.
  3. 3. CBC/Radio-Canada Bid Solicitation Process

    For all bid solicitations, CBC/Radio-Canada uses standard and recommended procurement modes to request information from our potential suppliers. The specific mode used at any given time depends on the nature and estimated value of the purchase. It also determines the type of bid solicitation, the minimum number of suppliers to invite, and the authorized purchase method.

    Typically, CBC/Radio-Canada uses two solicitation approaches for our procurement opportunities: Open Bid and Invitation Only

    Open Bid (Public) Solicitation

    CBC/Radio uses open bid (public) solicitation for the majority of requirements of more than $500,000 for goods and services and more than $5,000,000 for construction-related projects.

    CBC/Radio-Canada posts open bid (public) solicitations on the MERX electronic tendering system, which is equally accessible to all Canadian suppliers. Potential suppliers are encouraged to check the MERX system on a regular basis to view potential business opportunities.

    Invitation Only Bid Solicitation

    Procurement requirements under $500,000 are typically solicited on an Invitation Only basis.

    For further information on bid solicitation, please refer to CBC/Radio-Canada’s Procurement policy.

    Prospective Suppliers

    At CBC/Radio-Canada, we have unique and demanding technological requirements that evolve as rapidly as the broadcasting and communication sectors in which we work. To support all the distinct services across our television, radio and digital platforms, we work with a wide range of suppliers in our local, national and international locations.

    A diverse supplier base is necessary to help ensure the Corporation receives the best value for goods and services through open, fair, transparent, consistent, cost effective and cost efficient procurement procedures.

    CBC/Radio-Canada requires that suppliers that have been selected to supply our goods and/or services complete the Prospective Supplier Information Form and submit to:

    CBC/Radio-Canada will use the supplied information to learn more about your organization and determine whether you qualify for a CBC/Radio-Canada sourcing initiative. Providing this information does not guarantee that you will be contacted, even if an opportunity should arise in your area of business.

    Please note that the information you supply may be shared within CBC/Radio-Canada.

    Evaluation of Offers

    CBC/Radio-Canada evaluates offers in accordance with such criteria as we consider appropriate to our circumstances. Our bid solicitation documents identify the main criteria that will be used for the evaluation of the offers, as well as the relative importance of those criteria.

    Typically, we evaluate qualified and compliant offers in two phases:

    1. A technical goods/services proposal; and, for those proposals that meet or exceed the pre-determined technical requirements
    2. An analysis of the financial proposal.

    Offers are selected based on the best combined score resulting from the lowest Total Cost of Ownership (TCO) and greatest ability to respond to the evaluation criteria requirements as indicated in the solicitation documents.


    CBC/Radio-Canada informs all bidders of its decision by email at the end of the selection process.

    The type of agreement to be used (Goods & Services Agreement, Customized Form or Purchase Order) is determined on a case-by-case basis.

    Please refer to our Terms and Conditions page.

  4. 4. e-Procurement

    CBC/Radio-Canada’s vision is to make our procure-to-pay process as paperless as possible, and we aim to conduct business with our valued partners in this manner.

    To help achieve this vision, CBC/Radio-Canada has transformed its goods and services sourcing and acquisition processes by implementing a new, best-in-class e-Procurement interface, ePLAZA, to support operations and improve ordering process efficiency.

    We selected the SAP™ Supplier Relationship Management (SRM)™ module, in conjunction with Ariba Network™, as the technology platform to deliver an enhanced shopping experience and additional full-function catalogues.

    The benefits of this platform for CBC/Radio-Canada and its suppliers include:

    • Greater control over order processing by using online, up-to-date catalogues of product;
    • Better communication and visibility with CBC/Radio-Canada;
    • Quicker procure-to-pay process;
    • Greater standardization and accuracy of information;
    • Opportunities to take part in greater discount management and sourcing programs; and
    • Business opportunities with other Ariba™ network members.

    As part of CBC/Radio-Canada’s Supplier Relationship Management (SRM) process, based on the anticipated volume of business, CBC/Radio-Canada may require your company to complete an Online Ordering Technical Requirements document so we may assess and evaluate your ability to integrate to our e-Procurement process.

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