Access to information: CBC/Radio-Canada receives top grades again

November 20, 2014

CBC/Radio-Canada’s efforts when it comes to access to information have once again been recognized and rewarded. Today, for the second year in a row, Information Commissioner Suzanne Legault has given the public broadcaster an A, the highest ranking possible.

“After we got an A in 2011-12, we made it an objective to maintain those exceptional results, and we’ve succeeded,” says CBC/Radio-Canada President and CEO Hubert T. Lacroix. “Our commitment to transparency and accountability is ongoing and remains a top priority.”

The Commissioner assessed the performance of the 24 federal institutions having received the most access to information requests, complaints or both, in 2012-13, and CBC/Radio-Canada is third among the top-performing institutions. The Corporation’s “deemed refusal” rate (documents not released in the allocated timeframe), has fallen from 4.2% in 2010-11 to 2% the following year, and then to 1.32%, the lowest result since the public broadcaster became subject to the Act. The number of complaints filed with the Office of the Information Commissioner has also been substantially reduced, 71 (2011-12) to 45 (2012-13).

The fact that CBC/Radio-Canada has obtained this high grade demonstrates just how seriously the public broadcaster takes its obligations under the Access to Information Act. To that effect, CBC/Radio-Canada regularly posts Transparency and Accountability Bulletins on its website, providing updates on its performance and relating its progress in terms of proactive disclosure. To date, it has made public 123,976 pages of records. CBC/Radio-Canada is proud to disclose so much information on its activities so that Canadians can better understand public broadcaster operations and management.

About CBC/Radio-Canada

CBC/Radio-Canada is Canada's national public broadcaster and one of its largest cultural institutions. The Corporation is a leader in reaching Canadians on new platforms and delivers a comprehensive range of radio, television, internet, and satellite-based services. Deeply rooted in the regions, CBC/Radio-Canada is the only domestic broadcaster to offer diverse regional and cultural perspectives in English, French and eight Aboriginal languages.

A space for us all is CBC/Radio-Canada’s strategy to transform the public broadcaster, and ensure that it continues to fulfill its mandate for Canadians, now and for future generations. Through to 2020, the Corporation will increase its investment in prime-time television programming and continue to create radio programs of the highest quality, while promoting the development of digital and mobile platforms and content.

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