Guy Gendron named new French Services ombudsman

January 27, 2016

Guy Gendron, chief editor of Le téléjournal 22h and Les coulisses du pouvoir has been appointed CBC/Radio-Canada’s French Services ombudsman, effective March 8, 2016.

“At CBC/Radio-Canada, journalistic accuracy, integrity and fairness are central to what we do. We want to set the standard for journalistic excellence and the ombudsman is an essential part of this. The ombudsman ensures compliance with our Journalistic Standards and Practices, offering Canadians the chance to get an independent reading of how the Standards should be applied,” said President and CEO Hubert T. Lacroix.

“The way Canadians get their news is evolving and I’m confident that Guy will issue decisions tailored to this changing environment. I’m pleased to announce his appointment: his extensive knowledge of journalism and Radio-Canada, coupled with his open mind and intellectual rigour, are definite assets for this job,” added Mr. Lacroix.

“I look forward to helping evolve our application of the Journalistic Standards and furthering the discussion about journalism best practices. I’ve applied these same standards in all areas of journalism at Radio-Canada for over 30 years. As ombudsman, I’ll be the point of contact between Canadians and the public broadcaster. My role is to cast an impartial eye on Radio-Canada news content,” said Guy Gendron.

Over his prolific career, Mr. Gendron has served as a local and national reporter, foreign correspondent, parliamentary correspondent, investigative reporter, interviewer, anchor, and chief editor. He worked on Enquête, Enjeux and Zone libre, and hosted Tout le monde en parlait before going on to become chief editor of Le téléjournal 22 h and Les coulisses du pouvoir.

The ombudsman is completely independent of program staff, reporting directly to the Corporation’s Board of Directors through the President. The ombudsman handles complaints from members of the public who are not satisfied with the response they receive from the news department. The Corporation has two ombudsmen: one for English Services and one for French Services. The ombudsmen can be reached through their respective websites.

Pierre Tourangeau will stay on until March 31, 2016. We are grateful for his contribution to the public broadcaster.

In closing, Mr. Gendron added: “I consider it a real challenge to follow in the footsteps of the many highly conscientious journalists who have preceded me as ombudsman, particularly Pierre Tourangeau and Julie Miville-Dechêne, whom I had the pleasure of working with for many years.”

About CBC/Radio-Canada

CBC/Radio-Canada is Canada’s national public broadcaster and one of its largest cultural institutions. The Corporation is a leader in reaching Canadians on new platforms and delivers a comprehensive range of radio, television, internet, and satellite-based services. Deeply rooted in the regions, CBC/Radio-Canada is the only domestic broadcaster to offer diverse regional and cultural perspectives in English, French and eight Aboriginal languages.

A space for us all is CBC/Radio-Canada’s strategy to transform the public broadcaster, and ensure that it continues to fulfill its mandate for Canadians, now and for future generations. Through to 2020, the Corporation will increase its investment in prime-time television programming and continue to create radio programs of the highest quality, while promoting the development of digital and mobile platforms and content.

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